Last Updated: 10/30/23
30-Day Return Policy
At Growing Up Ganja, we want you to be completely satisfied with your purchase. Our refund and returns policy allows for returns within 30 days of your purchase. If 30 days have elapsed since your purchase, we regret that we cannot offer a full refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
Please note that certain items are non-returnable, including:
In specific situations, only partial refunds are granted, such as when:
Once your return is received and inspected, we will notify you via email to confirm the receipt of your returned item. Subsequently, we will inform you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.
Late or Missing Refunds
If you haven’t received a refund, please follow these steps:
If you’ve completed these steps and have still not received your refund, please reach out to us at Info@growingupganja.com.
Only regular-priced items are eligible for refunds. Sale items, unfortunately, cannot be refunded.
We only offer exchanges for items that are defective or damaged. If you need to exchange an item for the same product, please email us at Info@growingupganja.com.
You are responsible for the shipping costs associated with returning your item. Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The time it takes for an exchanged product to reach you may vary depending on your location.
For any questions or concerns regarding our refund and returns policy, please don’t hesitate to contact us at Info@growingupganja.com. We are here to assist you in any way possible.